Troubleshoot Bluetooth Connection

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  1. Read the label on the device connected to the vehicle's diagnostic port and take note of the last four digits of the Bluetooth address.
  2. Navigate to Profile > Support > Enable Admin Mode.
  3. Enter 119833 as the pin.
  1. Navigate to System Settings > Bluetooth
  • If already paired with the device, forget the device.
  1. Scanning will begin for Bluetooth devices. Select the device that matches the four digits found in step one.
  • If the scan does not show the Bluetooth device or the tablet is not able to pair with the Bluetooth device please contact Eyeride support at 954-775-1210.
  1. If pairing is successful you may navigate back to the Elog app and connect to the vehicle.